Cardholder Communications

An in-depth look at cardholder communication

Communicating effectively and promptly to your customers is not only vital for a...


Integrating with payment networks

Integrating with payment networks and processors to automate the chargeback lifecycle

Many major payment networks, schemes, and associations offer opportunities to...


Workflows

Utilize specialized workflows to manage all types of disputes

Accurate workflow design and implementation has become a repeatable success...


Omni-channel Case Creation at a Top 10 issuing bank in the U.S.

AdjustmentHub is being implemented at a Top 10 US issuing bank.  The system...


Major Issuing Bank

Verifi & Lean Industries launch first joint major issuing bank

Verifi and Lean industries today announced the boarding of their first major...


EMV Chip Card

EMV in the US: Are You Ready?

The United States is one of the last markets in the world to adopt the EMV...


Lean Industries opens office in Dayton, Ohio

We are pleased to announce the opening of our new office location in Dayton,...


Verifi & Lean Industries Announce Partnership

Companies enhance dispute automation for card issuers Los Angeles, CA &...


ACI Launches Automated Dispute Manager™ to Streamline Dispute Process for Financial Institutions

ACI Worldwide (NASDAQ: ACIW), a leading international provider of payment...