The Lean Industries User Group (LUG) 2023 was a resounding success, bringing together industry leaders, customers, and partners to discuss the future of dispute processing solutions. The event was held on January 30-31, 2023, at the beautiful Tradewinds Resort in St. Pete Beach, Florida and featured an agenda full of insightful keynote speakers, panel discussions, product updates, and client support best practices.

Attendees had the opportunity to participate in various sessions, including AdjustmentHub and NetworkHub product updates, a product experience lab, and a collaborative panel discussion on “Disputes in a Post-Pandemic World,”. The event also featured partner presentations from Ethoca and Verifi. Our guests had time to network, engage in Q&A sessions, and learn more about Lean Industries’ product strategies and roadmap.

The conference was well attended, with many first-time LUG attendees. The feedback from attendees was overwhelmingly positive, with attendees valuing the robust content. Attendees appreciated the opportunity to learn more about Lean Industries and the chance to network with other industry leaders.

The event was not all business, as it also featured sponsored events including the Welcome Reception and a Group Dinner Cruise. The social events provided a more relaxed atmosphere for attendees to continue networking and engaging with one another.

The Lean Industries team appreciated feedback and reviews including this comment; “This was my first LUG conference, and I have a much greater appreciation for the Lean relationship and was able to gain valuable relationship contacts both inside Lean and with other issuers.”

The Lean Industries User Group Conference LUG 2023 conference was a huge success, and the Lean Industries team is already planning for the 2024 event. With the tremendously positive feedback and engagement from attendees, it is sure to be another exceptional conference. Stay tuned for more details on the 2024 LUG event.