We are pleased to announce that our Lean User Group (LUG) meeting will be held on October 1-3 in Charleston, South Carolina at the Charleston Hyatt Place.

This open and collaborative forum is focused exclusively on how companies can continuously adapt and improve the management of disputes and exceptions – particularly in light of major changes in regulations and compliance – including Visa Claims Resolution (VCR), and the emergence of new payment technologies.

During this year’s event, we will showcase new business features and technical characteristics of the latest releases of AdjustmentHub™.  We will showcase key enhancements to the software and demonstrate how these can allow all users to become more compliant, productive and efficient.  We will also solicit your input and guidance on our roadmap for the future of our product.

As a current user, prospective user of AdjustmentHub™ or Lean partner, you will have the opportunity to engage in discussions with your industry peers and current users about market trends in retail payments that are having significant effects on issuing banks, acquirers, processors and payment networks.  Participation in this forum will be of great value to you in several ways:

  • Understand Lean Industries’ product development roadmap for future releases of AdjustmentHub™
  • Discover and adopt best practices for dispute processing that you can deploy within your own organization
  • Build relationships and network with your peers and partners in the industry

We will be hosting a reception on the evening of Sunday, October 1, and conducting sessions all day on Monday, October 2 and on the morning of Tuesday, October 3.  Please contact us at usergrp@leanindustries.com to register for the event.  We kindly ask that you complete your registration, which is required to attend the conference, by July 31, 2017.

We look forward to your participation with us at the 2017 LUG conference.


The Lean team.