An in-depth look at cardholder communication

Communicating effectively and promptly to your customers is not only vital for a...


Integrating with payment networks and processors to automate the chargeback lifecycle

Many major payment networks, schemes, and associations offer opportunities to...


An in-depth look at system integration for issuers

In issuing environment we need to account for: Transaction data Cardholder...


Utilize specialized workflows to manage all types of disputes.

Accurate workflow design and implementation has become a repeatable success...


Omni-channel Case Creation at a Top 10 issuing bank in the U.S.

AdjustmentHub is being implemented at a Top 10 US issuing bank.  The system...