Lean User Group 2017 – Charleston, South Carolina

Each year in the fall for several days, a group of payments industry...


Charleston's French Quarters

Lean User Group 2017

We are pleased to announce that our Lean User Group (LUG) meeting will be held...


Cardholder Communications

An in-depth look at cardholder communication

Communicating effectively and promptly to your customers is not only vital for a...


Integrating with payment networks

Integrating with payment networks and processors to automate the chargeback lifecycle

Many major payment networks, schemes, and associations offer opportunities to...


Workflows

Utilize specialized workflows to manage all types of disputes.

Accurate workflow design and implementation has become a repeatable success...


Omni-channel Case Creation at a Top 10 issuing bank in the U.S.

AdjustmentHub is being implemented at a Top 10 US issuing bank.  The system...


White Paper: Are you a payments processor?

Lean Industries has published a white paper on the subject of disputes...


Major Issuing Bank

Verifi & Lean Industries launch first joint major issuing bank

Verifi and Lean industries today announced the boarding of their first major...


EMV Chip Card

EMV in the US: Are You Ready?

The United States is one of the last markets in the world to adopt the EMV...