Initiate cases from anywhere
Manage all types of disputes
Integrate with payment networks
Our case creation portal, supported by flexible APIs, enables AdjustmentHub to serve your customers from any channel – mobile banking, online banking, call centers, and branches. Click here to learn more our robust case intake process.
Specialized workflows enable disputes on debit cards, credit cards, prepaid cards, ATM, ACH, P2P, wire, bill payments and any other payment products you may offer. Click here to learn more about how we manage all your unique dispute types through a single application.
The NetworkHub solution allows you to exchange dispute data automatically with payment networks, rather than through manual user actions. Our library of standardized interfaces support protocols for Visa VROL RTSI, Mastercard MCOM Claims Manager API, Discover DNDS, STAR, NYCE, PULSE, and others. Click here to learn about our expertise integrating with various payment networks.
Digitize customer engagement
Eliminate legacy systems
Visualize your data
Send or receive a customer letter, match it to case records automatically. Magic. AdjustmentHub enables you to implement a completely paperless operation. Click here to learn more about how we make customer communication a painless, automated process.
AdjustmentHub consolidates all dispute management activities into a single platform. This allows you to utilize a single platform to manage the entire life-cycle of a dispute, rather than various aging, often unconnected systems.
What’s my financial risk exposure right now?? Am I adhering to regulatory compliance deadlines? What is the growth rate of CNP fraud disputes over the last quarter? Gain these insights and many others with our reporting platform.