Our Customers
Euronet - Euronet, a worldwide processor of ATM and POS transactions, uses AdjustmentHub with Postilion Office for dispute processing on its OMV cross-border aquiring business. See http://euronetworldwide.com/.
US Bank/Elan - The Elan EFT processor division of US Bank in Dallas TX, uses AdjustmentHub connected to their ACI Base 24-sourced transaction warehouse, to deliver dispute services to its customer base. All dispute and image-handling functions are performed by the CLAIMS/Manager and IMAGE/Manager components. See http://www.elanfinancialservices.com/efs/index.jsp
Keybank - Keybank has implemented AdjustmentHub with Base24eps to perform dispute processing services for its PIN, SIG, ACH and BillPay product line. AdjustmentHub interfaces to Keybank enterprise systems such as Hogan, CAMSII, FileNet and Tivoli, as well as Mastercard MDS via ACI's PaymentManager backoffice solution. See http://www.key.com/index.html.
eService - Poland's largest POS acquirer uses AdjustmentHub to process all incoming chargebacks for its acquiring merchant accounts. See http://www.eservice.com.pl/firma/Eng_version/.
Cardtronics - North America's largest ISO terminal driver plans to use AdjustmentHub to handle all disputes on its ATM network, automating chargeback processing and the posting of debits and credits to merchant accounts, delivering streamlines services to an ever-growing terminal population. See www.cardtronics.com.
Woodforest National Bank - Woodforest plans to utilize AdjustmentHub for all of its RegE dispute processing, interfacing to consumers and branches over AdjustmentHub's new Portal subsystem. Disputes will be managed, consumer debits and credits will be automated, and chargebacks and representments processed through Postilion Office and appropriate debit networks. See www.woodforest.com.
Columbus Data System - CDS has initially licensed AdjustmentHub for their new issuer pre-paid card business. Issuing program managers will utilize the iPortal product to raise Signature disputes with CDS head office and AdjustmentHUb will interface to Mastercard/MDS and Mastercard/MCOM through Postilion Office and RealTime to generate request for copies and chargebacks while receiving fulfiments and representments. Documentation will be served to program managers using PDF file downloads. See www.columbusdata.net.
